faq’s

There are several ways to plan & book a move with BB movers

• Begin, you can visit our website Price List and get a basic idea of what your moving cost.
• If our rates seem to be costly to you. fill out our online In-Home Estimate form and an agent will contact you to schedule a visit.
• You can also reach our customer care center directly by calling 01746300300 to speak with one of our representatives. A local agent will then follow up with you to schedule your in-home estimate.
If you decide to shifting with BB movers, a move coordinator will be assigned to you. This person will help you select moving services.

What is involved with an in-home estimate?

• During an in-home estimate, a salesperson will visit your home and estimate the weight and size of all of your belongings that you will be moving . They’ll also discuss move details such as dates, Packing service, Packing price, etc. and address any questions you may have. At the end of the visit, your salesperson will draft a customized written estimate for your review.

When should I contact my move coordinator?
You may contact your move coordinator at any time throughout your move process. Your move coordinator can assist with delivery dates, additional moving services (packing-unpacking, cleaning services, etc.) and any questions you may have about the process. If you ever need to add or subtract items from your move or change your move date, your move coordinator can assist with updates. Keep his/her phone number handy throughout the entire move process

What is BB movers?
BB movers is your personalized online move planner. Once you contact bb movers, you will receive an email with a link to your BB movers move planner where you will be able to access your move documents, find special offers and view helpful moving tips and information
I need to add and/or remove items from my move plan. What should I do now?
Contact your move coordinator if you need to add or subtract any items from your move plan. He/she can assist you with any changes or updates. Keep in mind your cost estimate may change.

My move date changed. What should I do?
Contact your move coordinator as soon as you can if your move dates have changed. He/she can process any changes to your plan and discuss updates. Keep in mind that your estimate may change depending on the dates you selected.

What packing options do you offer?
You can pack yourself, we can pack some of your belongings or we can pack everything. Mayflower is here to personalize your move process and make this transition easier.
If you’re interested in our packing services, you can discuss options with your salesperson during your in-home estimate. Your move coordinator can also review these services or you can check out our website for packing options. BB movers offers different packing services to fit all types of moves and budgets.

Who should I inform that I am moving?
Notify family, friends and any professional organizations you are affiliated with on a regular basis. It’s also important to inform your family doctor, attorney, accountant, and school teachers/administrators (if applicable).

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